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  • Safety & Security at O8

    At O8, your safety is our top priority. As India’s leading electric mobility platform, we are committed to providing a secure, reliable, and comfortable experience for all our riders, drivers, and partners.

Our Commitment to Your Safety

Thorough Driver Verification

All O8 drivers undergo comprehensive background checks, including identity verification and driving history review, to ensure you ride with trusted professionals.

Secure, Contactless Payments

We offer encrypted, contactless payment options to keep your financial information safe and provide a seamless transaction experience.

Strict Vehicle Maintenance

Our electric vehicles are regularly inspected and maintained to meet stringent safety and performance standards, ensuring reliable and eco-friendly rides.

Comprehensive Driver Training

All drivers complete mandatory training covering defensive driving, emergency procedures, and customer care to maintain the highest safety standards.

Real-Time Ride Monitoring

Each ride is GPS-tracked in real time. You can share your live location with family or friends and track your trip for added peace of mind.

24/7 Dedicated Support

Our customer support team is available around the clock to assist you with any safety concerns or emergencies, reachable via phone, email, or app chat.

Comprehensive Driver Training

All drivers complete mandatory training covering defensive driving, emergency procedures, and customer care to maintain the highest safety standards.

Privacy and Data Protection

We strictly comply with data protection laws, safeguarding your personal information with advanced security protocols.

Confirm your driver’s name, photo, and vehicle details before your ride begins.

How You Can Stay Safe

Share your live trip status with a trusted contact via the app.
Avoid sharing sensitive personal information during the ride.
Immediately report any safety concerns to our support team.
Your safety matters to us. Please report any issues or provide feedback by contacting us at safety@o-8.co.in. We prioritize every report and respond promptly.

Reporting & Feedback

Safety Measures for Our Drivers & Partners

Provision of personal protective equipment (PPE) and sanitizers. 
​Regular vehicle sanitation and health protocols in place.
​Clear procedures for reporting incidents or emergencies.
​Access to a 24/7 emergency helpline and support services.

At O8, we are committed to building a safe, trusted, and sustainable electric transport ecosystem—one ride at a time.